The Empathy Equation: Helping people understand and communicate with each other better at work and in life.

Launching a successful technology company takes vision, guts, execution, and patience. Drew D’Agostino recognized the importance of communication between individuals and within organizations. He started developing applications for Crystal in the Harvard Innovation Lab. Crystal analyzes public data found on the internet to tell you how you can expect any given person to behave, how he or she wants to be spoken to, and perhaps more importantly, what you can expect your relationship to be like. And it tells you the percentage of accuracy based on the findings. Crystal knows. Seriously.

Crystal has been featured in Business Insider, Forbes, Wired, and CNN to name a few. Not bad considering Drew launched the platform in 2012. In this episode of ‘In Layman’s Terms’, he shares entrepreneurial insights and lessons learned while growing his company. As for the bedbugs, that was the oh sh#t moment that took his business endeavors in a new direction.

You can listen to the interview here.

As for the Value Adds, these are a few of Drew’s favorites:

How to Win Friends and Influence People by Dale Carnegie

Shoe Dog: A Memoir by the Creator of Nike

The Tim Ferriss Show podcast (80,000+ million episodes downloaded)

As you can tell I’m a HUGE fan of Crystal (and Drew). They offer a free test-drive of the platform. Check it out and let me know what you think.

You can find Drew on LinkedIn:

Twitter: AND

Find all of the In Layman’s Terms episodes on iTunesStitcher and Google PlayA new episode is released every two weeks so sure to subscribe for automatic updates. And if you’re so inclined, connect with me on Twitter or drop me a line at [email protected]

Stay tuned for episode 22!

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